{"id":3,"date":"2026-01-22T13:36:31","date_gmt":"2026-01-22T12:36:31","guid":{"rendered":"https:\/\/reparationmac.be\/?page_id=3"},"modified":"2026-03-23T09:48:46","modified_gmt":"2026-03-23T08:48:46","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/reparationmac.be\/en\/politique-confidentialite\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"<h1 class=\"wp-block-heading\" id=\"politique-de-confidentialite-et-des-cookies\">Privacy and Cookies Policy<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">The company&nbsp;<strong>MAC repair<\/strong> attaches the utmost importance to respecting your privacy. This policy explains what data we collect via our site&nbsp;<a href=\"https:\/\/reparationmac.be\/en\/\">https:\/\/reparationmac.be<\/a>, In accordance with the Belgian Data Protection Act of 8 December 1992 and the General Data Protection Regulation (GDPR), we will inform you of the reasons why and how we use your personal data.<\/p>\n\n\n\n<div class=\"wp-block-rank-math-toc-block\" id=\"rank-math-toc\"><h2>Contents<\/h2><nav><ul><li class=\"\"><a href=\"#1-collecte-et-finalite-des-donnees\">1. Data collection and purpose<\/a><ul><li class=\"\"><a href=\"#quelles-donnees-collectons-nous\">What data do we collect?<\/a><\/li><li class=\"\"><a href=\"#pourquoi-collectons-nous-ces-donnees\">Why do we collect this data?<\/a><\/li><\/ul><\/li><li class=\"\"><a href=\"#2-politique-des-cookies\">2. Cookies policy<\/a><ul><li class=\"\"><a href=\"#que-sont-les-cookies\">What are cookies?<\/a><\/li><li class=\"\"><a href=\"#quels-cookies-utilisons-nous-et-pourquoi\">What cookies do we use and why?<\/a><\/li><li class=\"\"><a href=\"#comment-gerer-vos-preferences\">How do you manage your preferences?<\/a><\/li><\/ul><\/li><li class=\"\"><a href=\"#3-utilisation-de-re-captcha\">3. Using reCAPTCHA<\/a><\/li><li class=\"\"><a href=\"#4-vos-droits\">4. Your rights<\/a><\/li><li class=\"\"><a href=\"#5-nous-contacter\">5. Contact us<\/a><ul><li class=\"\"><a href=\"#liens-vers-nos-autres-pages-legales\">Links to our other legal pages<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"1-collecte-et-finalite-des-donnees\">1. Data collection and purpose<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"quelles-donnees-collectons-nous\">What data do we collect?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">We can collect data in two ways:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Directly:<\/strong>&nbsp;when you provide them to us via a contact form, a request for a quote or during a repair (e.g. name, email address, telephone number, description of the fault).<\/li>\n\n\n\n<li><strong>Indirectly :<\/strong>&nbsp;via your browsing on our site (e.g. pages consulted, length of visit). This data is mainly collected via cookies (see section 2).<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"pourquoi-collectons-nous-ces-donnees\">Why do we collect this data?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Your data is processed for the following legitimate purposes:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Provide you with an estimate, carry out repairs and manage customer relations.<\/li>\n\n\n\n<li>Contact you if you have any queries about your appliance.<\/li>\n\n\n\n<li>To improve the content and functionality of our website.<\/li>\n\n\n\n<li>To compile anonymous visitor statistics.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>We do not sell, rent or pass on your personal data to third parties for commercial purposes.<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"2-politique-des-cookies\">2. Cookies policy<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"que-sont-les-cookies\">What are cookies?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Cookies are small text files placed on your device when you visit a site. They help the site to remember your preferences and improve your browsing experience.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"quels-cookies-utilisons-nous-et-pourquoi\">What cookies do we use and why?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\ud83c\udfaf Strictly necessary cookies<\/strong><br>These cookies are essential to the operation of the site (e.g. security of forms). They cannot be deactivated.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\ud83d\udcca Performance and analysis cookies<\/strong><br>They help us to understand how visitors use the site (popular pages, length of visits). This data is&nbsp;<strong>anonymised<\/strong>. The IP address is shortened so that you cannot be identified. You can refuse them.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\ud83d\udd27 Functional cookies<\/strong><br>They enable us to remember choices you have already made (such as your language preferences) to offer you a more personalised experience.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"comment-gerer-vos-preferences\">How do you manage your preferences?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">On your first visit, a banner will inform you of the use of cookies and ask for your consent for those that are not strictly necessary.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>You can do this at any time:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Modify your preferences by clicking on the \u00abManage cookies\u00bb link at the bottom of the site.<\/li>\n\n\n\n<li>Deactivate or delete cookies via your browser settings. Here are guides for the most common browsers:\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/support.google.com\/chrome\/answer\/95647\" target=\"_blank\" rel=\"noopener\">Chrome<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/support.mozilla.org\/fr\/kb\/effacer-les-cookies-pour-supprimer-les-information\" target=\"_blank\" rel=\"noopener\">Firefox<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/support.apple.com\/fr-fr\/guide\/safari\/sfri11471\/mac\" target=\"_blank\" rel=\"noopener\">Safari<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Please note that deactivating certain cookies may affect the proper operation of certain site functions.<\/em><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"3-utilisation-de-re-captcha\">3. Using reCAPTCHA<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To protect our forms against spam and automated abuse, we use the&nbsp;<strong>reCAPTCHA<\/strong>&nbsp;provided by Google LLC.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This service can analyse your behaviour on the page (mouse movements, time spent) and collect technical data (IP address, browser type).&nbsp;<strong>Your IP address is anonymised<\/strong>&nbsp;before being processed by Google in EU\/EEA countries. In rare cases, it may be transferred to the United States and then shortened.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The use of reCAPTCHA is subject to the following conditions&nbsp;<a href=\"https:\/\/policies.google.com\/privacy\" target=\"_blank\" rel=\"noopener\">Confidentiality rules<\/a>&nbsp;and&nbsp;<a href=\"https:\/\/policies.google.com\/terms\" target=\"_blank\" rel=\"noopener\">Terms and conditions of use<\/a>&nbsp;from Google. By using our forms, you consent to this processing.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"4-vos-droits\">4. Your rights<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">In accordance with Belgian law and the RGPD, you have the following rights regarding your personal data:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Right of access :<\/strong>&nbsp;ask what data we hold on you.<\/li>\n\n\n\n<li><strong>Right of rectification :<\/strong>&nbsp;correct inaccurate or incomplete data.<\/li>\n\n\n\n<li><strong>Right to erasure (\u00abright to be forgotten\u00bb):<\/strong>&nbsp;request the deletion of your data under certain conditions.<\/li>\n\n\n\n<li><strong>Right to object :<\/strong>&nbsp;object, for reasons relating to your particular situation, to processing based on legitimate interests.<\/li>\n\n\n\n<li><strong>Right to limit processing :<\/strong>&nbsp;request the suspension of the processing of your data.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">To exercise these rights or if you have any questions about this policy, please contact us using the details below.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"5-nous-contacter\">5. Contact us<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you have any questions about this privacy policy or the management of your data, you can contact the data controller :<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>MAC repair<\/strong><br>Avenue Marie de Hongrie 78B<br>1082 Berchem-Sainte-Agathe, Brussels<br>Belgium<br><strong>Email :<\/strong>&nbsp;<a href=\"mailto:info@reparationmac.be\">info@reparationmac.be<\/a><br><strong>Tel:<\/strong>&nbsp;<a href=\"tel:+32451016887\">+32 473 64 00 23<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"liens-vers-nos-autres-pages-legales\">Links to our other legal pages<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"\/en\/legal-notice\/\">Legal Notice &amp; General Conditions<\/a><\/li>\n\n\n\n<li><a href=\"\/en\/guarantee\/\">Page dedicated to our Guarantees<\/a><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\u00a9 2026&nbsp;<strong>MAC repair<\/strong>. All rights reserved.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This confidentiality policy may be updated. We encourage you to consult it periodically.<\/p>","protected":false},"excerpt":{"rendered":"<p>Politique de Confidentialit\u00e9 et des Cookies La soci\u00e9t\u00e9&nbsp;R\u00e9paration MAC attache une importance primordiale au respect de votre vie priv\u00e9e. Cette politique explique quelles donn\u00e9es nous collectons via notre site&nbsp;https:\/\/reparationmac.be, pourquoi et comment nous les utilisons, conform\u00e9ment \u00e0 la loi belge du 8 d\u00e9cembre 1992 et au R\u00e8glement G\u00e9n\u00e9ral sur la Protection des Donn\u00e9es (RGPD). 1. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":96,"comment_status":"closed","ping_status":"open","template":"","meta":{"_breakdance_hide_in_design_set":false,"_breakdance_tags":"","footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/reparationmac.be\/en\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/reparationmac.be\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/reparationmac.be\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/reparationmac.be\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/reparationmac.be\/en\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":0,"href":"https:\/\/reparationmac.be\/en\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"wp:attachment":[{"href":"https:\/\/reparationmac.be\/en\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}