Find the answers to the 19 questions most frequently asked by our customers. Rates, guarantees, lead times, methods of intervention: it's all here.
The cost starts at 49 € and adapts to the complexity of your Apple model (Silicon M1/M2/M3/M4 or Intel). The free diagnosis allows you to obtain a fixed price with no surprises.
Yes, all our prices are inclusive of VAT. They include original quality parts, labour and delivery. 180-day guarantee.
Absolutely. Visit complete diagnosis of your Mac is offered at the Berchem-Sainte-Agathe, Whether or not you agree to the repair. You will receive a detailed quotation under 24 hours.
As an independent specialist workshop since 2010, we have different structural costs to an Apple Store. This means we can offer fairer prices for the same technical expertise.
Your quotation is valid for a full 30 days after receipt. Take the time to compare and come back to us when you're ready.
We cover the entire range: MacBook Pro, MacBook Air, MacBook Neo, MacBook, iMac, Mac mini, Mac Pro, and the brand new Mac Studio. Our expertise spans all generations, from the iconic 2008 models to the latest innovations with M4 chips.
Yes, the motherboard deoxidation is one of our specialities. Switch off your Mac immediately, don't plug it in and bring it to us as soon as possible to maximise your chances of success.
This type of breakdown can be linked to the motherboard, or the battery at the end of its life, or the charging connector. Bring your computer to our workshop for a free diagnosis. We'll identify the exact cause and provide you with a detailed quotation.
Yes, even if the motherboard is out of order or the SSD is soldered, we have precision micro-soldering tools at our disposal to try and fix the problem. recover your files and precious photos.
We use original quality parts, tested and guaranteed for 180 days. Each component is selected for its reliability and compatibility with your model.
To take advantage of Apple's artificial intelligence features, your Mac must be equipped with a Apple Silicon (M1, M2, M3 or M4). Unfortunately, models with Intel processors are not compatible.
All our repairs are covered by a 180-day guarantee (six months), including parts and labour. If a problem occurs within this period, we will intervene again at no extra charge.
The guarantee covers the replaced part and the associated labour. If the same component develops a fault within 180 days of repair, we will replace it free of charge.
You are free to refuse the estimate and get your Mac back without paying a single euro. The diagnosis is free, with no conditions or obligations on your part.
Yes. The workshop works by appointment only to ensure that you receive a personalised welcome and that your appliance is taken care of immediately on arrival.
We welcome you from Monday to Thursday from 9am to 8pm, and Friday and Saturday from 9 a.m. to 12 p.m.. The workshop is closed on Sundays and public holidays.
Our technician will come to you at your home or office in all Brussels and Brabant. Travel is included in the home package. This option is ideal for Wi-Fi configuration, printer or Time Machine backup problems.
Yes, one courier to collect your Mac all over Brussels. La free return delivery to Brussels after repair. It's the ideal time-saver for professionals.
Yes, for all software problems (slow macOS, blocked emails, viruses). We intervene via a secure screen sharing by appointment.
The diagnosis is free, the estimate detailed and you have no obligation. Consult our rates or make an appointment.