Is your Mac slow, do adverts pop up or has unwanted software installed? Our independent Apple workshop will clean your computer completely. Free diagnosis, removal of all threats.
15 years of expertise
on all threats
The diagnosis is
100% free within 24 hours
Only
by appointment only!
Parts coverage
and workforce
Choose the most convenient troubleshooting mode to secure your macOS system.
Thorough cleaning and system optimisation by appointment at Berchem-Sainte-Agathe.
Computer troubleshooting and virus removal direct to your home in Brussels.
Collection and return by courier in Brussels or by secure bpost anywhere in Belgium.
Ideal for fast removal of adware and unwanted software via secure screen sharing.
A 4-stage disinfection process, in the workshop or remotely.
Complete system evaluation: analysis of files, browser extensions and identification of all viruses and malware present on your Mac.
Removal of all viruses, malware, adware and unwanted software. Cleans up temporary files, caches and faulty extensions.
Complete system disinfection, macOS and security software updates. Performance optimisation and internal dusting if in the workshop.
Installation of the appropriate antivirus protection, configuration of the macOS firewall and prevention tips. Return your Mac clean and secure.
15 years' experience, technical support and complete responsibility for your IT security.
If a threat reappears following our intervention, we will resume cleaning free of charge.
Full backup before disinfection. Your files remain intact, with the option of recovery via Time Machine if necessary.
Disinfection by a professional with 15 years' experience in Mac computer troubleshooting. Every threat is identified and documented.
List of threats removed and screenshots. You can see exactly what has been cleaned and what protection has been put in place.
As well as cleaning up, we'll make your Mac safe for the future: security updates, firewall activation and browsing tips.
Most cleaning is carried out the same day. Express service available (+15%).
Diagnostics, back-up and anti-virus protection included in each price inclusive of VAT.
| Cleaning by type of infection | Price incl. VAT |
|---|---|
|
Complete system diagnostics
Threat identification and integrity analysis within 24 hours
|
Free |
|
System optimisation only
Cleaning caches and performance settings
|
60€ |
|
Simple virus and malware cleaning
Analysis, removal of adware and cleaning of temporary files
|
75€ - 90€ |
|
Cleaning and reinstalling macOS
Formatting, clean install and secure data transfer
|
120€ - 150€ |
|
Internal cleaning and maintenance
Software disinfection, dust removal and thermal paste
|
130€ - 160€ |
| Included in every cleaning | Status |
|---|---|
|
Backup
Securing personal files before intervention
|
Included |
|
Apple security updates
Installing the latest official macOS patches
|
Included |
|
Advice and lasting protection
Installation of barriers and good navigation practices
|
Included |
|
Express Service Supplement
Priority treatment in the workshop on the same day
|
+15 % |
|
180-day guarantee
Intervention and protection covered
|
Included |
| MacBook Pro and Air | |
|---|---|
|
MacBook Pro and Air (2008-2012)
Old macOS clean-up and optimal system upgrade
|
Available at |
|
MacBook Pro Retina (2012-2015)
Deep disinfection and SSD optimisation
|
Available at |
|
MacBook Pro / Air (Apple Silicon M1-M4)
T2 chip security optimisation and M-Series architectures
|
Available at |
| iMac, Mac mini and Mac Pro | |
|---|---|
|
iMac and Mac mini (all generations)
Complete disinfection and internal dust extraction option
|
Available at |
|
Windows partition (Boot Camp / Virtual)
Virus removal on Windows environment on Mac
|
PC/Mac expertise |
|
Average response time
Complete software disinfection
|
1 - 3 h |
|
Safety assistance
Audit your passwords and accounts
|
Contact us |
The essentials on the cost, signs of infection and the process.
From €79 incl. VAT for simple malware removal, up to €160 for a complete clean-up including reinstallation of macOS and internal maintenance. Visit diagnosis is free of charge and a no-obligation quote.
Yes, for adware and malware, we offer the'remote assistance via secure screen sharing. This is the quickest method for mild infections. If the Mac no longer starts up, you will need to visit a workshop.
Yes, contrary to popular belief, macOS is not immune. Adware, ransomware and spyware also target Apple computers. Security updates and careful use are essential.
Antivirus software detects common threats, but some malware resists automatic scans. Our manual intervention goes further, analysing extensions, system files and hidden processes. What's more, we optimise your Mac and install appropriate long-term protection.
Feedback from satisfied customers.
Antivirus, malware, pop-ups: our guides to protecting your Mac and reacting in the event of infection.
By appointment only!
Malware removal, full disinfection and antivirus protection for all models : MacBook Pro, MacBook Air, iMac, Mac mini and Mac Pro.
We operate in 19 municipalities: Anderlecht, Auderghem, Berchem-Sainte-Agathe, Brussels City, Etterbeek, Evere, Forest, Ganshoren, Ixelles, Jette, Koekelberg, Molenbeek-Saint-Jean, Saint-Gilles, Saint-Josse-ten-Noode, Schaerbeek, Uccle, Watermael-Boitsfort, Woluwe-Saint-Lambert and Woluwe-Saint-Pierre.
See also our macOS installation for a complete reinstallation, our preventive maintenance or our SSD upgrade to optimise your Mac's performance.
A Mac can be infected without even realising it. Read our article Do I need antivirus software on my Mac? to understand the real threats and the best protection tools. And if your Mac slows down abnormally, it's not always a virus: our guide Slow Mac: solutions helps you identify the causes.
Exclusive specialisation
Our workshop is entirely dedicated to repairing Apple computers, for a made-to-measure service. We do not handle mobile devices or Windows PCs.