MAC repair logo

Collection of your Mac in Brussels by specialised courier

Does your Mac need repairing but you can't come to the office? Our courier will collect your device from your home and deliver it to you once it has been repaired. A complete service without leaving your home.

Specialist Apple courier carrying a MacBook in secure packaging outside a typical Brussels street
Transparent pricing

Prices include VAT
online with no surprises

Removal

A courier available throughout Belgium

Quote

Diagnosis
is free within 24 hours

Independent expert

Apple specialist
since 2010

Laetitia's Google reviewsGoogle reviews of ChristianGoogle reviews of Sarah
Rated 4.9/5 on Google
How does it work?

Your Mac repaired in 4 easy steps

From pick-up to drop-off, everything is organised to make your life easier.

Planning a collection

Fill in our online form or contact us to describe the problem. We'll arrange a pick-up time with you, Monday to Saturday.

Collection by courier

Our specialist courier will come to your door at the agreed time. He will place your Mac in shock-proof packaging for direct transport to our workshop.

Diagnosis and repair

As soon as we receive it, we'll carry out a free diagnosis within 24 hours. You will receive a detailed estimate by e-mail. Once agreed, repairs will be carried out within 24 to 48 hours.

Home delivery

Your repaired Mac will be delivered to your address. Payment is made on delivery. 180-day warranty included.

Why choose us?

A collection service designed with you in mind

Comfort, security and transparency at every stage.

  • Without going anywhere
    Our courier will come straight to you. No need to look for a drop-off point.
  • Free, no-obligation diagnosis
    The complete analysis of your Mac is free. No obligation, no hidden costs.
  • Monitoring at every stage
    Photos before, during and after the repair. Follow-up e-mail notification.
  • Express delivery available
    Priority handling and repair within 24 hours (additional charge of 15 %).
  • Secure and insured transport
    Shock-proof packaging provided by our courier. Your Mac is covered by our transport insurance.
  • Flexible payment on delivery
    Credit card (Bancontact), bank transfer or cash on return.
Eligible equipment

All your Mac devices supported

Our courier adapts the packaging for each model to ensure safe transport.

MacBook Pro

2009 – 2026

MacBook Air and Neo

2009 – 2026

12" MacBook"

2015 – 2017

iMac

2009 – 2026
Special reinforced packaging

Mac mini & Studio

2014 – 2024

Mac Pro

2013 – 2023
Reinforced packaging

Rates & zones

Mac removal and repair rates

All prices include VAT 21 %. No hidden extras.

  • Brussels: €50 (return)
  • Outside Brussels: €50 (one-way ticket)
Transport costs (courier) Price incl. VAT
Collection Brussels (19 communes)
Specialist courier - Pick-up from your home or office
50€
Abduction Brabant (Walloon and Flemish)
0-25km zone (Waterloo, Wavre, Vilvoorde, etc.)
50€
Return delivery (all zones)
Secure return after repair in the workshop
Available
Complete diagnosis in the workshop
Technical audit within 24 hours - No obligation
Free
Shock-proof packaging
Foam protection + transport case supplied
Included
Express Service option (24h)
Priority removal and repair
+15%
Standard repair packages Price incl. VAT
MacBook Pro 13" display"
Full Retina panel (A1502 to A2338)
340€ - 550€
MacBook Pro 14" / 16" display"
Liquid Retina XDR (M1, M2, M3, M4)
470€ - 985€
MacBook Pro / Air battery
New cell + internal cleaning included
150€ - 245€
Upgrade SSD 500 GB
Complete package: Installation + Migration + Cleaning
320€ - 360€
Liquid damage (deoxidation)
Ultrasonic cleaning + Expert deoxidation
150€ - 280€
Cleaning viruses and malware
Disinfection + Protection included
75€ - 90€
macOS installation + Transfer
Clean system + Migration of your data
120€
Data recovery
Simple or complex (Disque HS)
120€ - 490€
180-day guarantee
Professional-quality parts and labour
Included
Transparent rates All our prices include VAT (21%), professional quality parts and labour, with no surprises. No hidden charges on return. Express service available (additional charge of 15%).
Courier collection zones
Brussels-City and 19 municipalities
1000, 1020, 1030, 1040, 1050, 1060, 1070, 1080, 1081, 1082, 1083, 1090, 1140, 1150, 1160, 1170, 1180, 1190, 1200, 1210
50 round trip
Berchem-Sainte-Agathe (workshop area)
Priority collection within 2 hours
50 round trip
Walloon Brabant
Waterloo, Wavre, Nivelles, Braine-l'Alleud, Ottignies...
50 single ticket
Flemish Brabant
Vilvoorde, Zaventem, Tervuren, Dilbeek, Grimbergen...
50 single ticket
Average time to treatment
Courier passes through after validation
Within 2-4 hours
Devices eligible for the service
MacBook Pro / Air / 12"
Portable format - Easy to carry in a bag
Available at
21.5" and 24" iMac"
Special courier packaging supplied
Enhanced protection
iMac 27" Retina 5K
High volume - Dedicated shockproof case
Enhanced protection
Mac mini and Mac Studio
Compact size - Quick removal
Available at
Mac Pro (all models)
Specific logistics according to weight and volume
Contact us
iMac Protection For iMacs, our courier uses reinforced packaging designed for the secure transport of all-in-one screens. This protection service is included at no extra charge. Don't know your model? Use our identification tool online.
Faq

Frequently asked questions about Mac removal

Answers to the most frequently asked questions about the collection service.

Fill in the repair request form on our website or contact us via our call buttons. Our courier covers the 19 communes from Monday to Friday and on Saturday mornings.

 

Return delivery is made within 24 to 48 hours after validation of the repair. Express service available (+15 %).

Yes, our courier service covers the whole of Walloon and Flemish Brabant. Collection charges are €50 (return) in the 19 communes of Brussels and €50 (return) for areas outside Brussels (Waterloo, Wavre, Nivelles, Louvain, etc.).

Each device is transported in shock-proof packaging. Your Mac is covered by our transport insurance from pick-up to drop-off. Photos at every stage.

You'll receive notification at every stage: confirmation of collection, diagnostic results with estimate, repair validation and notification of return delivery.

All Mac devices : MacBook ProMacBook Air, MacBook 12", iMac (reinforced packaging), Mac miniMac Pro and Mac Studio.

Le diagnostic is free and without obligation. If you're not happy with the quote, we'll return your Mac free of charge.

180-day (6-month) guarantee covering parts and labour. In the event of an identical problem, we will organise a new collection free of charge.
Verified customer reviews

They had their Mac repaired thanks to our service

Real-life testimonials from customers who have dropped off their appliances at Berchem-Sainte-Agathe.

"Super fast service and repair"."

Opinion of Gael Thijs
Gael Thijs
October 2023

"My computer has been repaired perfectly and is working perfectly. I am over the moon! I highly recommend the place!"

Opinion of Nootens Alexis
Nootens Alexis
February 2019

"Very nice! And very good and fast work"."

Opinion of Lolla Wen
Lolla Wen
January 2022

"A very big thank you to this trustworthy gentleman for his professionalism, his advice, his attentiveness and his patience. If I have the slightest problem with my mobile, I'll go back without hesitation. I highly recommend it :)"

Opinion of Marco Mendez
Marco Mendez
May 2020
candid-icon-set-star-fill candid-icon-set-star-fill candid-icon-set-star-fill candid-icon-set-star-fill candid-icon-set-star-fill

"An impeccable service! Thanks to his perseverance my computer is back in working order, yes! What's more, he's really nice, I'd recommend him and thank him a thousand times over!"

Opinion of Emilia Van Roy
Emilia Van Roy
May 2020
Google Reviews
+150 Reviews - Rated 4.9/5

Your Mac deserves to be in good hands...

By appointment only!

  • Mon, Tues, Wed, Thurs: 9am - 8pm
    Friday and Saturday: 9am - 12pm
  • Av. Marie de Hongrie 78B - 1082 Brussels
Professional shock-proof packaging with protective foam for the safe transport of a MacBook

The essentials of our Mac collection and delivery service

Our Mac collection and delivery service in Brussels allows you to have your Apple device repaired without leaving your home. We will collect and return your Apple device in complete safety. MacBook ProMacBook AiriMacMac miniMac Pro or Mac Studio.

We cover the 19 communes of Brussels (Anderlecht, Uccle, Ixelles, Schaerbeek, Jette, Berchem-Sainte-Agathe, etc.) as well as Walloon and Flemish Brabant. If you prefer to drop off your Mac yourself, our workshop in Berchem-Sainte-Agathe welcomes you by appointment. We also offer a Mac home assistance or a remote assistance.

As an Apple specialist since 2010, we offer free diagnosis and repairs guaranteed for 180 days. Specialisation: our workshop specialises in Apple computers. We do not handle mobile devices or Windows PCs.

Exclusive specialisation

Our workshop is dedicated entirely to the repair of Apple computers, offering a tailor-made, personalised service. We do not handle mobile devices or Windows PCs.

Request a quote

1. Mac identification - Step 1 out of 3
Do you know the model number?
The model number (Axxxx) is engraved on the underside of your Mac or on the original box. Use our tool if you don't know him.
Drag & Drop Files, Choose Files to Upload You can upload up to 3 files.
Add up to 3 photos. This will help us to better understand the fault.
Av. Marie de Hongrie 78B
1082 Bruxelles (Berchem)
Telephone :
Call us